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Master the Art of Office Administration

Secretarial Courses in Sharjah

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Secretarial Course

The programme equips you with the requisite secretarial skills for immediate application in the workplace. The secretarial profession covers a range of careers that focus on giving support to key role-players in business, including senior managers and executives. The programme enables the relevant use and application of skills and competencies including computer literacy, effective communication skills and administrative and organising skills as a member of a team. The qualification offers access into further studies in administration, secretarial studies and studies for specialisation as a Personal Assistant.

The course aims to provide participants with detailed information on how to prepare for and handle their duties successfully and a “toolkit” of skills and techniques for managing the demands of their role. Upon completion of the programme, candidates will be able to:

  • Understand the basic principles, qualification and skills of a secretary.
  • Manage time effectively and efficiently.
  • Contribute and manage the challenges of manager’s needs including appointments and meeting.
  • Prepare business communication, reports and how to manage telephone calls.
  • Establish cordial relationship with the customers and other stakeholders.
  • Gain knowledge on the basic filing and archiving system

COURSE DURATION:60 hours

COURSE CONTENTS

The programme consists of three units that requires 66 hours to be completed.

Unit 1: Office Administration [48 hours]

  • Secretarial qualification and skills – an introduction [2 hours]
  • The secretary’s role in maintaining an effective operation [6 hours]
  • Secretarial organization and information management [6 hours]
  • Handling the manager’s requirements [6 hours]
  • Managing correspondence [6 hours]
  • Dealing with customers [6 hours ]

Unit 2: Business Communication [14 hours]

This unit aims to develop trainees’ ability to communicate effectively through writing creative memos, notes, e-mails, formal letters, reports, agendas and minutes of meetings.

Unit 3: Practical Computing [ICT] [14 hours]

This unit is practically-oriented where trainees are introduced to .the applications of MS Word and Excel in the secretarial roles. MS OFFICE 360 Advanced Level.

Program Overview

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Course Materials are included
  • Learn the essential and advanced Microsoft Office Skills in Excel, Word, PowerPoint, Outlook, and OneDrive
 
  • Learn practical methods to backup and recovery of your Excel spreadsheets and never lose data
 
  • Effectively use autofill and flash fill so you are more productive in Microsoft Excel
 
  • Discover how to create stunning charts and graphs in Excel
 
  • Learn practical methods to sort and filter your data in Excel
 
  • Learn Advanced Functions and formulas
 
  • Discover the essentials of using formulas and functions in Excel
 
  • Discover new features in PowerPoint 2019 including Icons and 3D Models
 
  • Learn how to insert shapes, graphics and pictures to add some “zing” to your PowerPoint
 
  • Add charts, graphs and tables to your PowerPoint presentation information in a non-text format
 
  • Wow your audience by adding animations, audio and video to PowerPoint
 
  • Discover practical tips to present your PowerPoint presentation to your audience
 
  • Learn time saving techniques including how to copy slides, and exporting your presentation
 
  • Master the most common uses of Microsoft Word
 
  • Learn Word tools including using columns, indents, footers, borders and watermarks.
 
  • How to create a mail merge in Microsoft Word
 
  • Learn how to correctly Print envelopes and labels in Word
 
  • Learn to protect your Word document from changes
 
  • Insert professional pictures and graphics in your Word document
 
  • Make your Word documents look amazing by inserting and editing tables
 
  • How to get set up in Outlook
  • All about sending and receiving emails
 
  • How to customize your mailbox and view
 
  • How to organize and manage your mail including ignoring, flagging and conditional formatting
 
  • How to organize and manage your mail including ignoring, flagging and conditional formatting
 
  • Creating and managing tasks and reminders
 
  • How to use signatures and voting buttons
 
  • Adding, managing, and searching contacts in the address book
 
  • Working with the Outlook Calendar, including creating meetings and appointments
 
  • How to create Notes and link Outlook to OneNote

Program Highlights

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  • Lifetime Access
  • Lifetime Support
  • Daily Reporting
  • Program Result
  • Exclusive Coach
  • Easy Payment

Best Choicing

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1,785 People Join

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24 Hours Support

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Common Questions

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 The course covers essential applications like MS Word, Excel, PowerPoint, Outlook, and OneDrive, along with cloud-based features and collaborative tools in Office 365.

This course is ideal for students, job seekers, working professionals, and anyone who wants to improve their computer productivity skills.

The course typically runs for 4 to 6 weeks, depending on the selected schedule (weekday or weekend classes).

Course Details

Duration :
24 hours / 1 weeks
Option :
Regular/Intensive course
Training Mode :
Onsite/Online

Join the Program

Join the Program and take the first step toward confident English communication.

Al Bahith Training Centre in Sharjah offers Ministry-approved courses in English, IT, and professional certifications.

Office Hours

Saturday - Wednesday 10 AM - 09 PM
Friday - 12AM - 08 PM | Thursday - Closed

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